How to Cancel or Delete Orders in Shopify – Step-sensible Tutorial
- Brijesh Soni
- Jan 14
- 3 min read
You may additionally want to cancel or delete Shopify orders in diverse instances.
Let’s say a purchaser positioned an order by chance or didn’t need the product anymore. Or perhaps you tousled with the inventory management, and the ordered product is unavailable. In any of the above cases, order cancellation or deletion is vital.
By default, there may be no alternative for the customers to cancel the orders from the the front stop. However, the clients can touch you to cancel or delete their orders from admin.
In this put up, locate the whole steps to cancel or delete orders in Shopify. Keep your Shopify store running smoothly and efficiently with our trusted Shopify Maintenance Service!
How to Cancel an Order on Shopify?
From the Shopify admin, you could cancel both fulfilled and unfulfilled orders.
To cancel an order on Shopify, comply with those smooth steps:
Step 1: Select the Order in Shopify Admin > Orders
In the admin panel, click on Orders inside the left menu. The listing of orders in the store will appear at the display.
Now, pick the order which you need to cancel in Shopify.
How to cancel order on Shopify
Step 2: Go to More Actions > Cancel Order
Now, on the order screen, click on on the More Actions gift within the top-proper corner and click on Cancel Order in the dropdown.
Cancel order in Shopify admin
Step 3: Confirm Order Cancellation
Now, an order cancel affirmation pop-up will seem at the display screen.
Here, you could pick the following alternatives:
Refund price: Choose to refund the payment now or later.
Inventory: Choose to restock the gadgets in the order.
Reason for cancelation: You can choose the cancellation cause.
Notification: Tick the field to send a notification about order cancelation to the customer.
Click the Cancel Order button at the lowest proper to verify order cancellation in Shopify.
Confirm Shopify order cancellation pop up
You can still discover the canceled order in Shopify. It will seem in a strike-thru layout inside the Orders list. "Maximize your store's potential with our comprehensive White Label Website Design—performance and peace of mind guaranteed!"
The order popularity is also changed in step with the refund alternative you selected.
Shopify order cancelled
The customer-facet order reputation web page is likewise up to date.
For instance, the order repute web page now displays ‘Order has been canceled.’
Shopify order cancelled - client order reputation
In case of partial refunds at some stage in the order cancellation, you may observe the above steps to trouble the remaining refunds to the clients additionally through the identical steps.
Be careful with the refunds, as they're irreversible!
How to Delete an Order on Shopify?
In Shopify, you could delete an order that has been canceled or fulfilled.
To delete an order in Shopify, follow these steps:
Step 1: Select the Order in Shopify Admin > Orders
In your Shopify admin, go to Orders inside the left menu, and select the order that you need to cancel.
Step 2: Scroll Down & Delete The Order
Now, on the order details page, scroll down and click the Delete Order button inside the backside proper corner.
How to cancel order in Shopify
Step three: Confirm Order Deletion in Shopify
Now, an order delete confirmation pop-up will seem at the screen.
Click Delete order to verify the order deletion.
(Be cautious while deleting orders in Shopify, as they can not be recovered!)
Confirm order deletion in Shopify
Voila!! You’ve effectively deleted the order in Shopify.
(You’re getting higher on the Shopify platform )
Other Useful Resources
In this micro post, I showed you complete step-sensible techniques to delete/cancel orders in Shopify. I desire it has delivered for your Shopify management knowledge. If you’re new to the Shopify platform, here are a few different thrilling reads for you
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